Alphatech Reviews

Based on 38 reviews and 38 ratings our customers rate us 9.9/10.

  1. A very easy end to end process with professional and genuine people at a competitive price. What more could I want? – How would you describe our performance overall?

    • 9/10 – How easy were we to deal with?
    • 8/10 – How would you rate our speed?
    • 8/10 – How well did we communicate?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?
    • 9/10 – How well did we understand what you wanted?

    20/12/2016 Add public reply

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    01/12/2016 Add public reply

  2. Jackie was very helpful and had my issue resolved in a few minutes that I couldn't sort in 2 days :-) – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    08/11/2016 Add public reply

  3. very responsive.... – How would you describe our performance overall?

    • 9/10 – How easy were we to deal with?
    • 8/10 – How would you rate our speed?
    • 9/10 – How well did we communicate?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?
    • 9/10 – How well did we understand what you wanted?

    31/10/2016 Add public reply

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    24/10/2016 Add public reply

  4. This felt like a day of momentous meltdown, right at our year end. Although the lady I spoke with initially did not really fully understand the issue we were experiencing with Sage she was quite open about this but keen to receive emailed screenshots in order to seek further guidance. When Rob arrived to assist he was already up to speed with what had happened and was able to guide us through a solution very quickly. I felt fully supported in this course of action and confident that technical assistance would be forthcoming as soon as possible. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 9/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    24/10/2016 Add public reply

  5. Excellent. We always get a good response and usually quickly and most importantly we feel supported. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 9/10 – How would you rate our speed?
    • 9/10 – How well did we communicate?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?
    • 9/10 – How well did we understand what you wanted?

    24/10/2016 Add public reply

  6. excellent service – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    24/10/2016 Add public reply

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    24/10/2016 Add public reply

  7. Always there when you need them most ....... – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    02/02/2016 Add public reply

  8. All been excellent so far! – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    29/01/2016 Add public reply

  9. As always, a timely experience with great efficiency – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    28/01/2016 Add public reply

  10. Great service! – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    27/01/2016 Add public reply

  11. As always the service received was excellent. Rob is highly experienced in the workings of Sage and has usually come across any issues previously and is able to assist very promptly and efficiently. Rob also takes the time to explain what is happening and how certain settings should be for things to work correctly so if we come across similar issues we are able to carry out initial checks to avoid any waste of time. Could not rate any aspect of the service any lower than 10. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    27/01/2016 Add public reply

    • Person’s avatar

      Hi Fiona,

      thank you so much for such lovely feedback. Really pleased you are happy with the service we provide
      --
      Claire Hatton

      Claire Hatton –

  12. very good. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    26/01/2016 Add public reply

  13. Honest, efficient, diligent and great value for money - I'd thoroughly recommend AlphaTech to anyone needing professional IT assistance or support. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    16/09/2015 Add public reply

  14. Excellent – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    19/06/2015 Add public reply

  15. Excellent – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    10/06/2015 Add public reply

  16. First Class as always, don't know what we would do without Alphatech. Thank you – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    10/06/2015 Add public reply

  17. We have used Alphatech for over 10 years now for all our business IT needs. We always get fantastic service & would recommend to anyone. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    09/06/2015 Add public reply

  18. Brilliant. Enquiry dealt with immediately and efficiently – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    09/06/2015 Add public reply

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    21/07/2014 Add public reply

  19. great service as always – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    20/05/2014 Add public reply

  20. Great :) – How would you describe our performance overall?

    • 9/10 – How easy were we to deal with?
    • 8/10 – How would you rate our speed?
    • 9/10 – How well did we communicate?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    04/04/2014 Add public reply

  21. very good communication with the staff, and speedy service at all times – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    31/03/2014 Add public reply

  22. Excellent – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    18/02/2014 Add public reply

  23. Excellent – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    06/01/2014 Add public reply

  24. As always excellent good service. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    17/12/2013 Add public reply

  25. The team at alpha tech are excellent every time we use them and would highly recommend their service to any other business. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    30/10/2013 Add public reply

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    17/10/2013 Add public reply

    • 10/10 – How easy were we to contact?
    • 10/10 – How well did we understand your needs?
    • 10/10 – How well did we keep you informed?
    • 10/10 – How satisfied were you with the outcome?

    15/10/2013 Add public reply

    • 10/10 – How easy were we to contact?
    • 10/10 – How well did we understand your needs?
    • 10/10 – How well did we keep you informed?
    • 10/10 – How satisfied were you with the outcome?

    09/10/2013 Add public reply

    • 10/10 – How easy were we to contact?
    • 10/10 – How well did we understand your needs?
    • 10/10 – How well did we keep you informed?
    • 10/10 – How satisfied were you with the outcome?

    09/10/2013 Add public reply

    • 10/10 – How easy were we to contact?
    • 10/10 – How well did we understand your needs?
    • 10/10 – How well did we keep you informed?
    • 10/10 – How satisfied were you with the outcome?

    08/10/2013 Add public reply

  26. Very friendly and efficient. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 9/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 9/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    27/09/2013 Add public reply

    • 10/10 – How easy were we to contact?
    • 10/10 – How well did we understand your needs?
    • 10/10 – How well did we keep you informed?
    • 10/10 – How satisfied were you with the outcome?

    24/09/2013 Add public reply

  27. Fantastic Team - Louise has lots of Patience and always extremely helpful. Really fast response to issues that we have in our Hotel. Rob - Always Turns up with a smile on his face and happy to help us. – How would you describe our performance overall?

    • 10/10 – How easy were we to deal with?
    • 10/10 – How would you rate our speed?
    • 10/10 – How well did we communicate?
    • 10/10 – How likely is it that you would recommend us to a friend or colleague?
    • 10/10 – How well did we understand what you wanted?

    18/09/2013 Add public reply

    • Person’s avatar

      Thanks for your feedback Patricia, we will do our best to keep up the good work.

      Claire Hatton –

    • 10/10 – How easy were we to contact?
    • 10/10 – How well did we understand your needs?
    • 10/10 – How well did we keep you informed?
    • 10/10 – How satisfied were you with the outcome?

    17/05/2013 Add public reply

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